I used to go to the pet store once a month when I had two dogs, but now I have only one and she's a very light eater, so I don't make it to the dog store as often. When I do, I take my dog along on a "field trip" as she likes to peruse the many aisles, sniffing the dog treats and toys and meeting up with other doggies on the same mission.
As one of the employees brought the heavy bag to the cash register and I waited to pay, I overheard the conversation at the register next to mine. The (cute, male) customer said he had not received his August flyer with the 20% coupon, and he needed to buy kibble and would they just let him use last month's coupon? He wanted to buy the same kibble as me (so the coupon would be about a $12 savings), but the cashier said he had to present the current coupon for the discount... (never mind that this store always has coupons available!...sent in the mail with their monthly newsletter, as well as each week with the Sunday newspaper supplement...it wasn't like it was a once-a-year sale! Jeez!) Still, the cashier said "no", but suggested that the customer purchase the dog food at the regular price, bring back his receipt with a valid coupon, and they would refund the difference (This has happened to me before so I know what a hassle that would be.)
He was very nice to the cashier and said that he'd just come back when he got the coupon and today he'd buy the smallest bag to tide him over. But I had EXTRA coupons so I pulled one out of my purse and handed it to him. The look of happy surprise that came to his face was a real treat to see. He happily bought his big bag of (discounted) kibble and waved to me on the way out. My new BFF.
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